Legal
Refund Policy
Last reviewed at launch
The PDF edition of Euphoria Unleashed costs $13.99 and is delivered instantly as a digital file. Because of that, the policy is simple and generous rather than complicated.
Digital purchases
If the file doesn't download, doesn't open or isn't what you expected, get in touch within 30 days of purchase and you'll get a full refund. No form to fill in and no need to justify it.
Refunds are returned to the original payment method and usually appear within a few business days, depending on your bank.
Duplicate orders
Bought twice by accident? Say so and the extra charge is refunded straight away.
Delivery problems
If the download link never arrived, a replacement is sent before any refund is discussed. Most of the time it's a spam filter.
Amazon orders
Paperback and Kindle purchases are fulfilled by Amazon and follow Amazon's returns and refunds process. Those can't be refunded from here.
How to request one
Use the contact page to reach Steve, with the email address you used at checkout and the approximate date of purchase.